In principle, bean-to-cup coffee machines are simpler to handle than traditional espresso machines. Visual nearly everything runs automatically, allowing you to benefit from highly convenient operation. With a bean-to-cup machine, you can also prepare many different coffee drinks at the touch of a button.
On the other hand, a traditional espresso machine is an eye-catcher for many and cannot be beaten in terms of taste if a trained barista operates the machine. For many customers, the mere aroma of fresh espresso from a traditional machine makes their heart beat faster. The time required to prepare a latte macchiato or cappuccino is slightly higher, as it is prepared manually.
The bean-to-cup coffee machine prepares a finished drink at the touch of a button in just a few seconds. With a traditional espresso machine, several manual steps are required to achieve this. For some drinks, such as cappuccino, additional steps like frothing the milk are even required. In order to guarantee consistent quality, your staff must be well trained so that they do not lose track of things even in stressful situations. It is not uncommon for barista courses to be necessary for this, in which the staff internalise aspects like grind size, pressure, and the amount of milk foam for each individual drink. A bean-to-cup machine, on the other hand, delivers consistently high quality over the long term, without the need for trained staff or even in self-service environments.
Both machine types therefore have their advantages, and you should decide in advance which option you prefer and which is better suited to your catering business. You can find a detailed explanation in our magazine article: Portafilter or fully automatic machine?